Collaboration platform designed for service organizations
Cookie cutter just doesn't cut it. Therefore we customize for free!
* Customization's are optional and limitations may apply.
Communicate and Collaborate
Unique blend of features and capabilities to communicate real-time across the service organization and at the same time, track and serve-up information by product attributes such as models, error codes, product types, versions, etc.
Post, resolve and organize issues with images, videos, documents and track them by fix status and product attributes
Technicians can clearly document their final issue resolution along with parts used, tools, difficulty level, time taken and other detail
Innovative methods of capturing and storing documents which may also tracked by product attributes and versions
Organize your teams by workstreams (groups) to represent your overall team structure and field setup
In addition to structured communication using threads, Group chat provides quick way to share information and files
Let the system track your time sensitive deliverables by providing variety of escalation options
We’re driven by your success. We actively engage with our customers to plan features.
ENSURING A PRODUCTIVE SERVICE ORGANIZATION
Driving Collaboration and Knowledge Retention with every fix
Collabtic is designed to enable your service organization to exchange, retain and grow valuable knowledge to give your technicians the confidence and insight they need to service your customers.
MOBILE & INSTANT
Information organized and ready for access from wherever you need it
Manuals, Service Bulletins, Parts information, Firmware right at your fingertips through the phone or laptop. Structured documentation making it easy to organize, search pin and recall.
Power of knowledge transfer from Guide Troubleshooting flows to logical execution on the app
Collabtic is used across wide variety of industries ranging from Automotive to Printing/Imaging
We integrate with 3rd party applications such as OneLogin, Zendesk, Google Drive and Fogbugz
We do Services
Based on popular and frequent requests from customers, we also provide content creation and application development services
This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.
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